DexOrganization Learning

Constantly Imagining Alternative Solutions 

The people closest to the action and performing the tasks, have the greatest amount of knowledge, experience, and insight to solve the problems that arise.  They are constantly imagining alternative solutions and thinking of better, more efficient ways of doing their jobs and solving everyday problems--and they do so naturally.  Psychologist Abraham Maslow theorized in 1943 about the human condition, relating it to a pyramid denoting a hierarchy of needs in which "self-actualization," the need to fulfill one's potential, is the pinnacle.  Adding to Maslow's hierarchy of needs and applying it to human behavior in the workplace, Douglas McGregor in 1960 developed the Theory Y approach to management, in which employees are seen as having an earnest desire to achieve, take initiative, and practice self-control.  A learning system ensures the organization continues to improve and achieve its objectives by embedding lessons learned from the key experiences of its members into its structures and processes.

Building Capacity

Building a learning system increases the organization's capacity to absorb, retain, and utilize new information.  The organization's capacity to absorb, retain, and utilize new information depends on the capacities of its individual members.  The organization's capacity is not, however, simply the sum capacities of its individual members, but the quality of its interactions between members and units.  By focusing on quality interactions between all of its members and units system-wide, new ideas can emerge.   

Implement DexOrganization Learning 

Because of the magnitude and time it takes to establish and maintain a learning system that meets the needs of the entire organization, large-scale learning opportunities and interventions can be some of the most difficult to implement effectively.  However, if done right, this learning system can become the flagship of your growth and improvement efforts.  Here are some of the ways DexOrganization Learning partners with your organization to engender organization learning and growth:

• Present and apply a theoretical framework for analyzing organizational learning and generating innovation.
• Utilize select tools to create a knowledge repository wherein individuals can connect and interact, thereby facilitating the transfer of knowledge. 
• Put in place the processes that create, retain, and transfer knowledge, enabling its flow throughout the whole enterprise.